Overview
The Kenya Operations Representative will manage FMM's operations in Kenya, ensuring smooth service delivery and client satisfaction. This role requires a proactive manager with strong operational skills and knowledge of the Kenyan market.
Key Responsibilities
- Oversee daily operations in Kenya, ensuring all services are delivered efficiently.
- Manage relationships with service providers and clients in Kenya.
- Address and resolve operational challenges promptly.
- Collaborate with the Kenya Customer Service Representative to enhance customer experience.
- Provide regular updates to the COO on the status of operations in Kenya.
Requirements
- Proven experience in operations management, preferably in the entertainment or service industry.
- Strong understanding of the Kenyan market and cultural context.
- Excellent organizational and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong communication skills and ability to work in a fast-paced environment.
Benefits
Competitive salary
ESOPs
Quarterly movie tickets
Health insurance
Pension contributions
Professional Development
Hybrid Work Options
Performance Bonuses
Paid Annual Leave