Kenya Operations Representative

Overview

The Kenya Operations Representative will manage FMM's operations in Kenya, ensuring smooth service delivery and client satisfaction. This role requires a proactive manager with strong operational skills and knowledge of the Kenyan market.

Key Responsibilities

• Oversee daily operations in Kenya, ensuring all services are delivered efficiently.
• Manage relationships with service providers and clients in Kenya.
• Address and resolve operational challenges promptly.
• Collaborate with the Kenya Customer Service Representative to enhance customer experience.
• Provide regular updates to the COO on the status of operations in Kenya.

Requirements

• Proven experience in operations management, preferably in the entertainment or service industry.
• Strong understanding of the Kenyan market and cultural context.
• Excellent organizational and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication skills and ability to work in a fast-paced environment.